Privacy policy of VeloSpring GmbH

Dear website visitors,

Thank you for visiting our website! We appreciate your interest in our company and our products.

By means of this data protection declaration we would like to inform you in the following about the data processing of your personal data (in the following “data”), which results from the visit or the use of functions of our web pages.

We ask you to read this data protection declaration carefully before you continue to visit our web pages or use the functions contained on the web pages.

By visiting our websites, you consent to the processing and use of your data as described below.

Our data protection declaration is only valid for our websites and not for the websites of third parties.

 

Data protection and data security

The protection of your privacy is important to us. To protect your data, our company takes a variety of technical and organizational measures to effectively prevent unauthorized access and disclosure, manipulation, loss and unauthorized deletion.

The measures taken by us are subject to constant updating. In doing so, we are guided by legal requirements, best practice approaches and technical developments.

In the following, we will inform you about the type, scope and purpose of the collection, processing and use of your data in our company, insofar as this results from visiting or using the functions of our websites.

 

Responsible for this data protection declaration and this online presence

The person responsible within the meaning of the data protection laws relevant to us is :

VeloSpring GmbH

Rumford Street 38

80469 Munich, Germany

089 2012455

info@velospring.com

 

Contact details of the data protection officer

Contact details of our managing director:

Klaus Mildenberger

VeloSpring Ltd.

Rumford Street 38

80469 Munich, Germany

089 2012455

info@velospring.com

 

Scope of data collection, processing and use

In principle we pursue the goal of limiting the collection, processing and use of personal data during your visit to our website to the minimum necessary. Also, we usually only collect the data from you that we absolutely need to fulfill the purpose.

We also do not knowingly collect personal data from minors (= persons under 18 years of age). In cases in which we discover that personal data has been made available to us by minors, we delete this data immediately. We recommend that legal guardians pay attention to the Internet activities of minors in their care.

 

Personal data

According to Art. 4 DSGVO, personal data is all information relating to an identified or identifiable natural person. This includes, for example, information such as first and last name, address, e-mail address, telephone or mobile phone number, but usually also the IP address.

 

Purpose of data processing

If you voluntarily provide us with your data for the purposes listed below, we will process and use this data exclusively for the purposes for which you have provided us with your data. This currently includes the following purposes:

Newsletter

If you wish to receive our newsletter, you can provide us with your data voluntarily, e.g. by registering for the newsletter. We will then use this data exclusively to send you the newsletter you have requested. Please understand that we use the double opt-in procedure for your security when ordering the newsletter and that you will be asked to confirm receipt of the newsletter by e-mail. Our newsletter will not be sent without your express consent. If you no longer wish to receive the newsletter in the future, you are free at any time and without giving reasons to revoke your consent to receive our newsletter and to cancel our newsletter free of charge for the future. You can unsubscribe via the unsubscribe link in every newsletter sent, under the heading “Newsletter” on our website, by sending an e-mail to the following address: info@velospring.com or by post.

Sweepstakes

If you voluntarily provide us with your data in order to participate in a sweepstake that we conduct, we will process and use this data exclusively for the purpose of conducting the sweepstake and determining and notifying the winners. In addition to this, the respective conditions of participation of the lotteries apply, which we ask you to observe.

Sweepstakes

If you voluntarily provide us with your data in order to participate in a sweepstake that we conduct, we will process and use this data exclusively for the purpose of conducting the sweepstake and determining and notifying the winners. In addition to this, the respective conditions of participation of the lotteries apply, which we ask you to observe.

Online contact forms or online order forms

If you send us your data in the context of an inquiry, feedback or message about our products or fill out the online contact form available on our websites and send it to us, we process and use this data exclusively to process your request or to answer your inquiry.

If you use our online order form to order products offered on our websites and make your data available to us via this form, we will process and use this data exclusively to process your order.

Portals and platforms for data exchange

If you send us your data via portals or platforms accessible via our websites or make them available for retrieval, we process and use the data you provide exclusively for the purposes for which you sent them to us. We would like to point out that if the portals or platforms are operated by external website providers, other data protection rules may apply than on our websites. Please inform yourself about this in advance and also read the point “Linked websites” in this data protection declaration.

Customer and member account

If you send us your data for registration on our customer or member account or enter your data in the appropriate web form and send us, we process and use this data solely to create and administer your customer or member account.

Opinion, satisfaction, aftercare and market analysis

If you participate in an opinion, satisfaction, follow-up or market analysis carried out or commissioned by us and voluntarily make your data available to us or to bodies commissioned by us, we and the bodies commissioned by us process and use your data exclusively for these purposes.

The results of the analyses are published, if at all, only in anonymous form, so that no conclusions can be drawn about the participants of the analyses by third parties. You can revoke your consent to the processing and use of your data for the purpose of the analyses at any time and without giving reasons and free of charge for the future by e-mail at the following address (info@velospring.com) or by post at the following address (VeloSpring GmbH, Rumfordstraße 38 80469 to Klaus Mildenberger).

Customer information

If you provide us with your data voluntarily to receive information about our products, services and promotions, we process and use your data exclusively for these purposes. You can revoke your consent to receive information about our products, services and promotions at any time and without giving reasons and free of charge for the future by e-mail at the following address (info@velospring.com) or by post at the following address (VeloSpring GmbH, Rumfordstraße 38 80469 to Klaus Mildenberger).

Improvement of our online presence

We collect, process and use the following data to improve the design and content of our web pages, the functions of our online presence and the user-friendliness of our web pages:

Date and time of the website visit
the website from which you accessed our website
the operating system used by you
the browser used by you
the IP address with which you visit our website
the language settings used on your device
the pages of our online presence that you have accessed or the files downloaded from our websites
the amount of data transferred during your visit to our website
a message telling you whether the visit to our website was successful
We collect, process and use this data exclusively for the aforementioned statistical and non-commercial purposes in anonymous or pseudonymised form, so that a conclusion about your person is prevented as far as possible.

Cookies

We use “cookies” on our web pages. Cookies are text files that are placed on the memory of the device from which you accessed our website.

We use both permanent cookies and temporary cookies (so-called session cookies). Permanent cookies can be stored on your device for a few seconds to several years. Temporary cookies are automatically deleted as soon as you close your browser or end the session.

Cookies help us

in identifying the frequency of visits to the areas of the website
to recognize the preferences of our website visitors and to be able to optimally design the websites accordingly
to facilitate navigation on our websites and thus increase the user-friendliness of our websites
to keep information available for a certain period of time and to identify the website visitor’s computer as soon as they return to our website. This makes it possible, for example, to use the settings you have previously selected so that you do not have to make the settings again (e.g. language settings, log-in information).
If you do not want cookies to be stored on your device, you can set your browser so that it notifies you of the placement of cookies or does not accept them. You can also decide whether you want to accept or block a few or all categories of cookies. You can find further information on the handling of cookies in the online help of your browser.

If you block cookies used by us, we would like to inform you that you may not be able to use individual functions of our website or only be able to use them to a limited extent.

Google Analytics

In order to design our websites according to your needs, we use Google Analytics, a web tracking tool from Google Inc., to create pseudonymised user profiles. Google Analytics uses cookies which are stored on your device and which enable an analysis of the use of the website by you. The information generated by the cookies is usually transferred to a server of Google Inc. in the USA and stored there. Since we have activated the IP anonymisation function on our websites, the IP address used by you or your device will be shortened and thus anonymised by Google before it is stored in the USA within member states of the EU or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and only shortened there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services to us relating to website activity.

You can object to the creation of user profiles about your surfing behaviour at any time by clicking here:

Set an “opt-out cookie” (see information at: https://developers.google.com/analytics/devguides/collection/gajs/?hl=en#disable), which tells Google not to store or use your data for web analysis purposes. This alternative to preventing web analysis is only possible as long as the opt-out cookie is stored on your device. As soon as you remove all or this cookie from your computer, you must set the “opt-out cookie” again if you still do not agree to the creation of a user profile.
Make the appropriate settings in the browser you are using.
install a browser plug-in (= add-on) which prevents tracking. This can be found at: https://tools.google.com/dlpage/gaoptout?hl=en (if supported by the browser you are using).

Facebook

On our websites we use plugins of the social network “Facebook”, which is operated by Facebook Inc. The plugins used on our websites are marked with a Facebook logo, a “like button” or the addition “FacebookSocialPlugin”.

When you visit our websites that contain such a plugin, your browser establishes a direct connection between your browser and Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into our website by it. Through this integration, Facebook receives the information that you have visited our websites with your IP address. If you are logged in to Facebook during your visit to our websites, it is possible for Facebook to assign your visit to our websites to your Facebook account. If you click the “Like” button or post a comment while logged into your Facebook account, the relevant information is transferred directly from your browser to Facebook and stored by Facebook. This makes it possible for Facebook to assign your visit to our websites to your Facebook profile.

The purpose and scope of the collection, processing and use of the data by Facebook as well as your rights and settings to protect your privacy when using Facebook can be found in Facebook’s data policy (https://www.facebook.com/about/privacy/).

As a website operator, we do not receive any information about the content of the data transmitted to Facebook or about its use by Facebook.

If you do not want Facebook to collect, process or use data about your visit to our websites and link it to your Facebook profile, you must log out of Facebook before visiting our websites or switch off the use of so-called “Java scripts” in your browser or block the automatic execution of scripts for the domain “www.facebook.com”.

Twitter

Our websites contain functions of the “Twitter” service, which are offered by Twitter Inc. By using Twitter and the “Re-Tweet” function, our websites you visit are linked to your Twitter account. This link will be announced to other Twitter users, in particular to your “followers”.

If you click on the “Twitter button”, corresponding information is transmitted from your browser to Twitter and stored there.

The purpose and scope of the collection, processing and use of the data by Twitter as well as your rights and settings to protect your privacy when using Twitter can be found in Twitter’s privacy policy (https://twitter.com/privacy).

As a website operator, we do not receive any information about the content of the data transmitted to Twitter or about its use by Twitter.

If you do not want Twitter to collect, process or use data about your visit to our websites and link it to your Twitter account, you must log out of Twitter before visiting our websites or switch off the use of so-called “Java scripts” in your browser or block the automatic execution of scripts for the domain “www.twitter.com”.

YouTube plugins and YouTube videos

Our websites contain YouTube plugins or videos published on the “YouTube” platform. YouTube is an offer from Google Inc. When you visit our websites that contain a YouTube plug-in or video, a connection is established to YouTube’s servers and YouTube is informed which of our websites you have visited. YouTube will place cookies on your device during this process.

If you are logged into your YouTube account during your visit to our websites that contain a YouTube plug-in or video, YouTube may assign your visit to our websites to your YouTube account.

If you are logged into your YouTube account during your visit to our websites that contain a YouTube plug-in or video and activate a YouTube plug-in by selecting a video button on our websites or leave a comment on our video uploaded to YouTube, YouTube will assign this information to your YouTube account.

If you do not want YouTube to collect, process or use data about your visit to our websites and link it to your user account, you must log out of YouTube before visiting our websites and block YouTube from setting cookies in your browser or delete cookies that YouTube has set in the past from your computer.

You will find further information on the purposes and scope of the collection, processing and use of your data by YouTube in Google Terms of Use (https://www.google.de/intl/de/policies/privacy/).

Google Maps

Our web pages use “Google Maps” to display interactive maps on our web pages. Google Maps is a service of Google Inc. By using the interactive map embedded on our websites, you agree that Google (or one of its representatives or third party providers) may process and use your automatically collected location data, user identification data and usage data as well as the location data voluntarily entered by you.

If you do not want Google to collect, process or use data about your visit to our website, you must disable the use of so-called “Java scripts” in your browser or block the execution of scripts for the domain “www.google.de/maps”.

Further information on the terms of use of Google Maps and the use of your data by Google as well as your rights and settings to protect your privacy when using Google Maps can be found in the privacy policy & terms of use of Google (http://www.google.com/intl/de/policies/privacy/) as well as the additional terms of use for Google Maps / Google Earth (http://www.google.com/intl/de_ALL/help/terms_maps.html).

Google+ / Google +1

Our websites contain the “Google+” / “+1” button of the social network “Google Plus”, which is operated by Google Inc.

If you call up our web pages which contain this button, your browser establishes a direct connection with the servers of Google. The content of the plugin is transmitted by Google to your browser and integrated into the website you have called up. This gives Google the information that and which of our websites you have visited.

If you are logged into your Google+ account during your visit to our website, Google can assign your visit to our website to your user account.

The purpose and scope of the collection, processing and use of data by Google, as well as your rights and settings to protect your privacy when using Google+, are set out in Google’s Privacy Policy & Terms of Use (https://www.google.de/intl/de/policies/privacy/) and in Google+’s Buttons Policy (https://developers.google.com/+/web/buttons-policy).

As a website operator, we do not receive any information about the content of the data transmitted to Google or about its use by Google.

If you do not want Google to collect, process or use data about your visit to our websites and link it to your user account, you must log out of Google+ before visiting our websites or switch off the use of so-called “Java scripts” in your browser or block the execution of scripts for the domain “www.google.com”.

Linked websites

Our websites have links to external websites. We have no influence on the contents of these websites and therefore accept no responsibility or liability for the permissibility, correctness, presentation and completeness of the contents published, displayed or retrievable there.

We hereby inform you that when you access these external websites, your IP address may be logged by the relevant website operator.

If you leave our website, we recommend that you check the data protection declaration of the external website operator before you call up the website or use its functions.

Transmission or passing on of your data

Your data collected, processed or used by us will not be transmitted to third parties or passed on to our business partners without your express consent, unless this is necessary:

is necessary for the processing of our contractually guaranteed orders.
is necessary for the enforcement of our claims.
is legitimised by a statutory provision of permission or we are legally obliged to pass on the data.
for purposes of criminal prosecution, danger prevention or for the protection of our web pages.
is necessary to enforce the rights of third parties or within the scope of the statutory duty to provide information or a court order to provide information.

Data transfer abroad

No transmission abroad (= outside the EU)

A transmission of your data to places outside the European Union is not necessary due to our activities and therefore does not take place at present.

Right to information

According to Art. 15 DSGVO, website visitors to our online presence have the right to obtain information on your personal data processed by our company on request, at any time and free of charge. The scope of this information is defined in Art. 15 DSGVO.

Please revoke your request for information by e-mail to the following address (info@velospring.com) or by post to the following address (VeloSpring GmbH, Rumfordstraße 38 80469 to Klaus Mildenberger).

Right of revocation and objection

You have the right at any time and without giving reasons to revoke free of charge the consent you have given us to collect, process and use your data for the future or to object to the processing of your data in accordance with Art. 21 DSGVO. Please revoke your consent or objection by sending an e-mail to the following address (info@velospring.com) or by post to the following address (VeloSpring GmbH, Rumfordstraße 38 80469 to Klaus Mildenberger).

Right to limitation of data processing

Pursuant to Art. 18 DSGVO, you have the right to demand that we restrict the processing of your data in the cases and to the extent specified in Art. 18 DSGVO. We will examine such requests and, in justified cases, take the necessary measures.

Right to data transferability

Pursuant to Art. 20 DSGVO, you have the right to receive your data processed by us in a structured, common and machine-readable format. At your express request, we will transmit your data to the places clearly designated by you, insofar as we are technically able to do so and this is permissible under data protection law.

Right to correction of your data

In accordance with Art. 16 DSGVO, you have the right to demand the correction or completion of any incorrect or incomplete data concerning you. We will examine such requests and, in justified cases, take the necessary measures.

Right to deletion and blocking of your data

You have the right to delete your data in accordance with Art. 17 DSGVO.

The data we store about you will be destroyed or deleted in accordance with data protection regulations if

the statutory retention periods have expired, or
the collection or processing is or was unlawful, or
the data are no longer necessary for the purposes for which they were collected, or
if you have revoked your consent for processing and use
if you object to the processing of your data pursuant to Art. 21 DSGVO and there are no overriding legitimate reasons for such processing
We would like to inform you that a complete deletion will only take place after the expiry of the corresponding periods of the tax and commercial law regulations. Your data will be blocked and not processed by us until these periods have expired and until it has been finally deleted.

Modification of the data protection declaration

This data protection declaration will be updated with effect for the future in the event of new legal requirements or significant changes to the functional scope of our web pages. We therefore recommend that you read through our data protection declaration at regular intervals.

Last update: 17.04.2018